The Future of Digital Transformation in the Fast Casual & QSR Industry

The Future of Digital Transformation in the Fast Casual & QSR Industry

Tuesday June 11, 2024

Panel:

• Dave “Rev” Ciancio, Co-Founder & CMO, Handcraft Burgers & Brews

• Julie Wade, Head of Marketing, Taziki’s Mediterranean Cafe 

• Sam Stanovich, SVP Franchise, Big Chicken

• Navigating the current landscape: Examining the challenges posed by escalating expenses when making investments in restaurant technologies

• Rethinking the omnichannel strategy: reprioritizing the areas of focus in creating an efficient and effective omnichannel approach that boosts revenue generation and customer experience

• Reclaiming guest relationships: Building an integrated ecosystem across all channels to deliver a personalized guest experience that offers consistency across all touchpoints

• Leveraging partnerships: collaborating with your vendors to best utilize your tech stacks and leverage data to develop actionable insights

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